Frequently Asked Questions
What exactly do you offer?
We offer a wide range of stylish and high-quality clothing designed for everyday comfort and modern trends. Our collection includes men’s, women’s, ranging from casual wear to more refined pieces. Every item is made with attention to detail, durable materials, and a focus on both style and comfort.
What are the costs, and are there any additional fees?
The prices of our products are clearly shown on each product page. During checkout, you’ll see the total amount, including any applicable taxes. We don’t charge hidden fees — the only possible additional cost could be shipping, which is calculated at checkout and shown before you complete your order. It is also possible to add special discount codes.
What is your return or cancellation policy?
We want you to be fully satisfied with your purchase. If something isn’t quite right, you can return unworn items within 14 days of delivery for a refund or exchange. Please make sure the products are in their original condition with tags still attached.
If you wish to cancel an order, you can do so as long as it hasn’t been shipped yet. Simply contact our support team, and we’ll take care of it right away.
Do you create custom or limited edition clothing for work or special occasions?
Definitely! Whether it’ s a one-of-a-kind hoodie for your crew or exclusive workwear with your own twist, hit us up!. We love working on unique streetwear projects. Contact us with your ideas, and we’ll explore how to bring your vision to life.
How does the ordering process work?
Placing an order is simple and fast. Just browse through our collection, choose your favorite items, select the right size and color, and add them to your shopping bag. When you’re ready, proceed to checkout where you can securely enter your shipping and payment details. After completing your order, you’ll receive a confirmation email, and we’ll get started on preparing your package right away.
How can I contact you if I need support?
Our customer support team is here to help you with any questions or concerns. You can reach us by email at official.roguestitch@gmail.com, or through the contact form on our website. We aim to respond within 24 hours. For quick questions, you can also contact us via social media.
Our team is available Monday to Thursday from 08.30 - 17.30, and we’re always happy to assist you — whether it’s tracking your order, handling a return, or simply helping you choose the right size.
Can i share feedback or style inspiration with you?
Absolutely! Streetwear is all about community and creativity. Send us your thoughts, photos, or ideas — we’re always looking for fresh perspectives from our customers.